For any question or to warn us about bugs or other malfunctioning, please send an email to please do not use registered/certified mail). We'll answer you as soon as possible!

Note: before requesting support, carefully read the documentation available on the site, always write to from an un-certified mailbox, indicating your user id, and trying to be as precise as possible in describing the anomalies found . Before writing, repeat the procedure several times to make sure it is not just an impromptu problem. We will try to answer you as soon as possible. However, considering the holiday period, the support service is guaranteed for a limited number of hours per day and will be inactive on saturday, sunday, bank holidays and day before.