{"id":4003,"date":"2020-06-08T15:39:31","date_gmt":"2020-06-08T13:39:31","guid":{"rendered":"https:\/\/www.d-flight.it\/new_portal\/?p=4003"},"modified":"2020-06-08T16:54:57","modified_gmt":"2020-06-08T14:54:57","slug":"d-flight-attiva-il-nuovo-portale-contact-center-per-il-supporto-agli-utenti","status":"publish","type":"post","link":"https:\/\/www.d-flight.it\/new_portal\/en\/d-flight-attiva-il-nuovo-portale-contact-center-per-il-supporto-agli-utenti\/","title":{"rendered":"D-flight activates Contact Center, new portal for User Support"},"content":{"rendered":"<p class=\"translation-block\">Monday, 8 June 2020 \u2212 d-flight activates <a rel=\"nofollow\" href=\"https:\/\/dronesd.atlassian.net\/wiki\/spaces\/SD\/overview\" target=\"_blank\">Contact Center<\/a>, new portal to improve User Support services.<\/p>\n\n\n\n<p>On the new dedicated area it will be possible to search quickly and easily by finding detailed articles that provide answers to the most frequently asked questions.<\/p>\n\n\n\n<p>Requests for support on the new Contact Center platform will be possible using the dedicated link in the 'Contacts' area of \u200b\u200bthe dflight website.<\/p>\n\n\n\n<p class=\"translation-block\">The support form and the mailbox <a href=\"mailto:support@d-flight.it\" target=\"_self\">support@d-flight.it<\/a> previously in use, will no longer be active, therefore they will not allow the taking in charge of new reports.<\/p>\n\n\n\n<p>Users with reports sent through the previous support tools (before the activation of the new portal) will be sent specific information via e-mail on any new procedures.<\/p>","protected":false},"excerpt":{"rendered":"<p>Luned\u00ec 8 giugno 2020 \u2212 d-flight attiva il nuovo portale&nbsp;Contact Center&nbsp;per migliorare il servizio di Supporto agli utenti. Sulla nuova area dedicata sar\u00e0 possibile effettuare ricerche in modo rapido e semplice trovando a corredo articoli dettagliati per fornire risposta alle&hellip;<\/p>","protected":false},"author":1,"featured_media":4004,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[69],"tags":[91,66],"class_list":["post-4003","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-contact-center","tag-d-flight","post_emotion_main_angry","post_emotion_angry","post_emotion_smile","post_emotion_sad","post_emotion_wow","post_emotion_wtf","post_emotion_lol"],"_links":{"self":[{"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/posts\/4003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/comments?post=4003"}],"version-history":[{"count":0,"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/posts\/4003\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/media\/4004"}],"wp:attachment":[{"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/media?parent=4003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/categories?post=4003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.d-flight.it\/new_portal\/en\/wp-json\/wp\/v2\/tags?post=4003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}