If you need clarification on the applicability of current legislation, on the procedure to be followed or an opinion for a specific operating environment and operation, purchase the token on the d-flight store Ask d-flight. NOTE: To ensure the processing of the ticket, once the order has been completed with payment, it is ABSOLUTELY MANDATORY to fill out the appropriate form at the d-flight service desk at this link, providing the order number and the request. We will respond promptly normally within a 2 working days, starting from the first monday following the opening of the ticket, as described above. Orders not linked to a corresponding ticket won't be processed. Ticket not linked to paid orders won't be processed. In the case of a request sent in the pre-holiday or public holiday, within the day following the first working day following receipt of your application. In cases where we will not be able to provide you with the requested help on time, we will refund the amount of the token.