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FAQ

You can find a guide to the site's usage and all of the d-flight services at this link.

Is d-flight optimized for the use of a specific browser?

Yes, the use of Chrome / Firefox / Safari browser is recommended, we do not recommend using Internet Explorer. 

What's a Model Aircraft?

A remotely piloted aerial device, without persons on board, used exclusively within legally recognized organizations set up in a Member State exclusively for recreational and sporting purposes, not equipped with equipment that allows its automatic and / or autonomous flight, and which flies under the direct and constant visual control of the model aircraft, without the aid of visual aids.

What is a Remote Piloted Aircraft (APR) and what is a Remote Piloted Aircraft System (SAPR)?

The Remote Piloted Aircraft (APR) is a remotely piloted aircraft with no people on board. A Remote Piloted Aircraft System (SAPR) is a system consisting of an aircraft, a remote pilot without people on board and the related components necessary for control and command by a remote pilot.

What is a drone?

On this website "drone" is used as a generic term for any remotely piloted aerial vehicle regardless of its use.

What is the operational take-off Mass?

It's the mass value at the take-off of the Remote Piloted Aircraft, in operational configuration, including pay load (equipment and installations necessary for carrying out the foreseen operations).

Who is an Operator?

A natural or legal person who has responsibility for operations.

What should I do before flying a drone?

Make sure you apply the regulation issued by ENAC.

Where can I find the information relating to the serial number of chassis, Flight Control System and Ground Control Station which are necessary for the registration of my drone?

It is possible to obtain the information relating to the serial code of the drone frame from the box in which it is contained at the time of purchase, under the barcode, or on the battery or in the battery compartment after having extracted it. As for the serial codes of the Flight Control System and the Ground Control Station, they can be obtained from the APP that is supplied with the drone (generally in the settings menu, in the "About" item). If these data are not available in the APP, we recommend that you contact the manufacturer.

Where can I find information on availability costs and payments?

You can visit the page https://www.d-flight.it/portal/tariffe/ where there is information on the costs for subscriptions and QR codes, as well as practical examples.

Why should I access d-flight?

On 15 December 2019 the new ENAC Regulation entered into force, which assigns d-flight the provision of a series of services, according to the timescales specified in the Regulation itself. Every SAPR operator, commonly called a drone, is required to read and apply the Regulation. To access d-flight services you need to register. Registration is necessary and free for users interested in knowing the rules of flight in the Italian airspace. In order to use the SAPRs in the Italian airspace it is mandatory, pursuant to art. 8.1 of the aforementioned regulation, register as an operator. Operators who use vehicles for mass recreational takeoff purposes equal to or less than 250gr and not equipped with high definition cameras or any other tool that could potentially compromise privacy are exempted from this obligation. In order to use the SAPRs in the Italian airspace, it is also mandatory to obtain a unique identification code, called the QR code, which represents the association between the operator's registration number and a plate assigned to the SAPR. This QR code must be applied on the SAPR before its use. SAPRs used for mass recreational takeoff purposes equal to or less than 250gr and not equipped with high definition cameras or any other tool that could potentially compromise privacy are exempted from this obligation.

Will I be able to use the old credentials?

No. The old credentials issued by the previous version of d-flight before 19 december 2019 will no longer be valid, to enter d-flight you will have to register again.

I have an account registered before December 19th, why don't you let me in?

All accounts registered on the old platform and in any case prior to December 19th are no longer valid. A new registration must therefore be made.

When creating the account, I can't have enabled the "Create" button. How can I proceed?

Probably no mandatory field has been entered. To carry out the procedure, we recommend the use of a Firefox / Safari / Chrome browser. Furthermore, in order to proceed, we recommend following what is described in the qui (sezione 1.1.).

I'm trying to enter, Account disabled appears, what to do?

At the time of creation, the account is created in a "disabled" status, this status is changed once the activation link sent to the e-mail address specified during the registration process has been clicked. If the activation link is not clicked, the account will be canceled after 72 hours.

The drone I want to register is not listed, what should I do?

Open a support request related to the d-flight Service Desk or define the drone as self-built.

I carried out the account activation process by clicking on the email received after registration but, I do not have the credentials to access the platform and now my account is disabled, what should I do?

The credentials for logging in for the first time are provided at the bottom of the email that you receive at the end of the registration on the platform. To activate your account you need to click on the activation link received and enter your Username and Password shown in the email. If you do not receive the account activation email, we recommend checking that the address entered at the time of registration is correct.

How do I reset my password?

You can find a guide on the password reset procedure at this link

If after 2 days I have not sent the documents necessary to complete the upgrade to operator user, what happens?

After 2 days, the user is disabled by the system. By sending the email to registration@d-flight.it with attached all requested documents, you are authorized as an operator, after checking the correctness of the document.

What to do in the case of Public Administrations?

Public Administrations can refer to the procedure on user manual (section 1.2.2).

What's a QR Code?

The QR Code is a two-dimensional barcode used to uniquely identify an SAPR and therefore fulfill the recognition obligations set by the ENAC regulation.

I already have a QR code released thanks to the previous version of d-flight

If you have a QR code created before the 15th December 2019, it is not valid anymore. Please proceed with the generation of a new QR Code on d-flight web-app.

Who can access the d-flight maps?

All accredited users can access maps.

What's the usefulness in maps?

Consultating maps allows you to check in which areas you can fly and on what constraints. The elements visible on the map are based on the ENAV aeronautical database. Some elements are constructed in a georeferenced manner, on the basis of semantic rules in force, expressed in the ENAC regulation and in the Circulars (ATM09). All geographical data published by d-flight originate from institutional data sources, as shown in the table of the Maps section available at this link . However, the update cycles of published data and source data are not yet fully synchronized.  
The use of maps does not release users from their responsibility in the correct use of drones (and more generally of model aircraft) in a conscientious manner and in full compliance with the rules.

What are "No Fly Zones"?

"No Fly Zones" areas are prohibited for the use of drones, although they are not volumes of airspace reported in the ENAV aeronautical database, based on the AIRAC cycles and ICAO standards. They can be established temporarily by the appropriate state authorities. D-flight, in collaboration with ENAC, ENAV and the Ministry of the Interior, are completing a procedure so that the creation, activation and deactivation of the "No Fly Zones" is official and correctly represented on the site.

Why are some aviation / helium / hydro surfaces not shown on the d-flight platform?

The avio / eli / idro surfaces authorized by ENAC and having a valid authorization have been reported on the d-flight platform. Verification can be done via the following link:  https://moduliweb.enac.gov.it/Applicazioni/avioeli/Avio_01.asp  . If you need more information about it, you can contact ENAC directly.

 

Is it allowed to fly over parks and natural reserves recognized at national or regional level?

As per Italian Law n°394 issued in 1991, it is forbidden to fly over parks and natural reserves recognized at national or regional level. The management of the park can ask for an airspace reservation and the consequent publication on the AIP map, thus on d-flight. In any case, it is forbidden to fly on these areas, unless a temporary or permanent exception of the park or an authorization are present. It is strongly suggested to verify locally, with the park management team, the applicable prohibitions ( management of the territory, natural/cultural heritage, urban settlements, public or private infrastructures, etc.,) not published on the AIP map and thus on d-flight. The verification of all the applicable regulations is responsibility of the SAPR operator. In case of fines d-flight can not be hel responsible in any way.

 

What do the acronyms on this site stand for?

ACU: Airspace Coordination Unit
Toy aircraft an unmanned aircraft, designed or intended, exclusively or otherwise, to be used for gaming purposes by children under the age of 14 (Directive 2009/48 / EC of the European Parliament and of the Council of 18 June 2009 on toy safety, Legislative Decree 11 April 2011, No. 54)
AGL: Above Ground Level
AIP: Aeronautical Information Publication – published by ENAV SpA (www.enav.it) containing aeronautical information of a lasting nature essential for air navigation
APR: Remote Piloted Aircraft
ARP: Aerodrome Reference Point – the designated geographical location of a civil or military airport open to civilian traffic
ATZ:Aerodrome Traffic Zone
BVLOS: Beyond Visual Line of Sight
CTR: Control Traffic Region

DOA: Drone Operation Area
EVLOS: Enhanced Visual Line Of Sight
FAI F1: International Aeronautical Federation, F1 model aircraft (free flight)
HRP: Heliport Reference Point
MTOW: Max Take-off Weight
NFZ: No Fly Zone
NOF: Notam Office
Airspace reservation: defined volume of airspace temporarily reserved for the exclusive or specific use of certain categories of users
Airspace restriction: defined volume of airspace within which dangerous activities for flights or aircraft can be performed in different ways at certain times ("dangerous zone"); or airspace above the national airspace, within which the flight of aircraft is subject to compliance with specific conditions ("regulated area"); or airspace above the national airspace, within which the flight of aircraft is prohibited ("prohibited area")
SAPR: Remote Piloted Aircraft System
Airport grounds: set of areas aimed at meeting the public purposes of air transport, as identified in the Airport Development Plan
UAS: Unmanned Aerial System
VLOS: Visual Line of Sight

Who can make the declaration?

The declaration can be done only if: 

  • The payment of the required fee has been done to ENAC, on ENAC website, according to https://www.enac.gov.it/sicurezza-aerea/droni/fatturazione-droni
  • The upgrade as RPAS operator has been done
  • The annual fee for the usage of RPAS for Professional Purpose has been done
  • A QR-Code for Profession use has been activated
  • In the section "Account Detail" - all necessary information have been filled-up and all agreements have been flagged
  • In the section "Drone Management" - there is at least one RPAS with status 'ready to fly' with a Professional QR-Code activated and the RPAS inoffensivity is not stated
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